30-Day Money-Back Guarantee
We want you to be completely satisfied with GridWork HQ. If it is not the right fit, we will refund your purchase in full.
The policy
Full refund within 30 days of purchase, no questions asked. We do not require a reason, and there are no hoops to jump through. If GridWork HQ is not working for you, you get your money back.
How to request a refund
- 1Email admin@gridworkdigital.com with your order number from Lemon Squeezy.
- 2We confirm receipt and initiate the refund through Lemon Squeezy.
- 3Refund is processed within 5 business days to your original payment method.
What happens after a refund
You keep the code. GridWork HQ is delivered as a downloadable ZIP file, and we cannot revoke access to files you have already downloaded. We trust you to do the right thing, and our experience is that people do.
Before you request a refund
What if I need help getting set up?
Most issues are solvable with a quick conversation. Join our Discord community for peer help, or email admin@gridworkdigital.com for direct assistance. We would rather help you succeed than process a refund.
Questions about our refund policy?
Email admin@gridworkdigital.com or reach out on Discord.